Nothing on a construction contract is fixed once the crew mobilizes. Plans get revised, owners ask for upgrades, field conditions turn up something nobody drew, and every one of those changes has to move through a change order before it's billable. A change order records what changed, what it costs, and who signed off — the three things a dispute always comes back to.
The format varies by contract type. AIA-based contracts use a formal change order form tied to the original agreement; smaller jobs might run on a one-page memo. What doesn't vary is the sequence: the change is identified, priced, and approved in writing before the work proceeds — not after.
Example
A GC's electrician hits an unmarked gas line while trenching for a footing. The fix adds two days of hand-digging and a permit call. Before that work starts, the GC writes a change order pricing the extra labor and equipment, the owner signs it, and the crew proceeds — instead of the sub doing the work on a verbal 'yeah, go ahead' and fighting about the invoice a month later.
Where this goes wrong on real jobs
Verbal approval in the field is where the paper trail — and the margin — disappears.
“They do the work, tell the GC 'no problem,' and then send me a vague text or a blurry photo of a scribbled note 2 weeks later. By the time I write up the Change Order, the GC denies it because it wasn't documented in time.”
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